Resources

Specialty Services

North York

The Patient Service Centre (PSC) at 57 Gervais Drive in North York is dedicated to offering specimen collection services to patients for non-OHIP paid services. Our phlebotomists are trained specifically on all tests available to order through ICL. Appointments can be booked by calling 416-422-3000 ext 443, ensuring patients will experience little to no wait time. Walk ins are always welcome.

The ICL North York PSC Hours of operation are Monday to Friday from 9:00am – 5:00pm.

Oakville

The Patient Service Centre (PSC) at 126 Trafalgar Road, Lower Level in downtown Oakville is dedicated to offering specimen collection services to patients for non-OHIP paid services. Our phlebotomists are trained specifically on all tests available to order through ICL. Appointments can be booked by calling 416-422-3000 ext 443, ensuring patients will experience little to no wait time. Walk ins are always welcome.

The ICL Oakville PSC Hours of operation are Tuesday, Wednesday & Thursday from 11:00am – 5:00 pm.

Client Care

Client Care is open Monday to Friday 8:30am to 4:30pm EST except for statutory holidays.

Please let us know how we are doing by completing our Client Feedback form. Your feedback is appreciated.

2019-038-Test Revision-Metanephrines, Random Urine Results 2019-035 New Website and Test Catalogue Launch 2019-033-VitaminK 2019-030-Copeptin 2019-029 Canadian Diagnostic Executive Forum 2019-028-Test Delay 2019-025-Various 2019-022 Fecal Immunochemical Test (FIT) 2019-021 Various 2019-019 Various 2019-018-CystatinC 2019-017 Trypsin 2019-015-Various 2019-014-β2 Glycoprotein 1 Antibody 2019-013-Copeptin 2019-012-Metanephrines 2019-010-Various 2019-009-Copeptin&ADH 2019-008-Test Delay 2019-007-Various 2019-005-LRC-Delay 2019-004-BKV-Method 2019-003-Copeptin 2019-002 Follow Up -Labelling Packages the TDG Act and Regs Final 2019-001-Phytanic 2018-051-Labelling Packages the TDG Act and Regs Final 2018-050-Various 2018-048-AvianAntigenSpecificTests 2018-047-AvianPrecipitins 2018-046-Various 2018-045-Homocysteine 2018-044-VitB1 2018-042-Allergens 2018-041-NMO-MOG-SJO 2018-037-Tryptase 2018-036-HSC-Units-Correction 2018-035-Patient Names for Multiple Births 2018-034-Trypsin-Quest 2018-031-UrineCortisolRevision 2018-030-VitaminD 2018-029-ChromograninA 2018-028-Various 2018-027-AcetylcholineRecAb 2018-026-Dihydrotestosterone 2018-025-Glucagon-Mayo 2018-024-Cortisol-Saliva 2018-022-DrugScreenRevision-Epic 2018-021-DrugScreenRevision-Epic 2018-019-TimedCollections 2018-017-VitB1-PL-QST 2018-016-PRCAL-STM-Rev 2018-015-VitB1-WB 2018-014-B2MG-S 2018-013-Amino_Acids 2018-012-Recall 2018-011-RBC_FOL 2018-010-Various 2018-007-25-OH-Vitamin D 2018-005- Alkaline Phosphatase Bone Specific 2018-004-Test Revision-Orotic Acid, Urine - Correction 2018-003-Various-Revisions 2018-002-Test Revision-Orotic Acid, Urine 2018-001-Test Revision-CH50

Commonly used requisitions as well as our general test requisition can be accessed using the links below.

Please refer to the links below for guidance for shipping specimens and dangerous goods to ICL.

Please complete the request form below for required supplies and call or email Specialty Services at 416-422-3000 ext. 443 or specialtyservices@iclabs.ca