Please view our Covid-19 page for most up-to date information.
Please Note: Blood collection at our lab is available by appointment-only to facilitate adherence to social distancing. Clinicians are requested to postpone requests for non-urgent tests requiring blood collection, thus limiting the need for a patient to travel to a collection site and thus decreasing the patient’s exposure.
Patients will be pre-screened by ICL when booking appointments and at the time they present for the blood collection. Patients will be asked not to book appointments if they:
The patient will be advised to inform the test ordering doctor of the postponement.
Our phlebotomists are trained specifically on all test kits available to order through ICL. Appointments can be booked by calling 416-422-3000 ext 300, ensuring your patient will experience little to no wait time.
The Patient Service Centre (PSC) at 57 Gervais Drive in North York is dedicated to offering specimen collection services to Naturopathic patients. Our phlebotomists are trained specifically on all test kits available to order through ICL. Appointments can be booked by calling 416-422-3000 ext 300, ensuring your patient will experience little to no wait time. Walk ins are always welcome.
Your patients can pick up test kits for self-collection from the North York PSC. Please call or email ICL Client Care to ensure we have the kit in stock. This will enable you to store less kits in your office and can expedite the testing process as you and your patient will not need to wait for test kits to be ordered and sent to your office.
The ICL North York PSC Hours of operation are Monday to Friday from 9:00 am – 5:00 pm.
Client Care is open Monday to Friday 8:30am to 4:30pm EST except for statutory holidays.
Please let us know how we are doing by completing our Client Feedback form. Your feedback is appreciated.
PLEASE COLLECT SAMPLES ACCORDING TO THE INSTRUCTIONS IN THE COLLECTION KIT AND THEN SEND SAMPLES TO ICL LABORATORIES USING THE INSTRUCTIONS BELOW:
Returning Samples for Testing
Please note: Purolator will not pick up from your home late on a Friday or on a Saturday or Sunday. Home pick up is best done on Mondays to Thursdays (excluding statutory holidays)