Position: Data Management Clerk (Data Quality & LIS Support)
Employment Type: Fixed-Term One-Year Contract (with possibility of extension subject to business needs)
Shifts: Full-Time Hours
Reports to: Senior Lead, Data Management
Compensation: $25-30 per hour plus 4% vacation pay, equivalent to two weeks of vacation.
Benefits: Comprehensive Group Benefits, Employee Assistance Program, Private Pension Plan
Work Environment: Inclusive, innovative, and growth-oriented culture at the forefront of laboratory referral testing.
Work Location: Hybrid (Remote and Onsite: Don Mills/Eglinton)
Operational Focus: Data Quality, Cross-Functional Collaboration, and Operational Support
The Opportunity
We are seeking a detail-oriented Data Management Clerk to support business, clinical, and laboratory workflows. This role is responsible for data input, corrections, reporting, and quality checks within the Laboratory Information System (LIS) and related platforms, ensuring accuracy and compliance with PHIPA requirements for handling Personal Health Information (PHI).
Whether a new graduate seeking experience in healthcare data management or an experienced data professional dedicated to accuracy and confidentiality, this opportunity offers a meaningful way to contribute to Canadian healthcare.
Key Areas of Responsibility
- Enter, update, and correct information within the LIS and related systems.
- Review records for completeness and consistency.
- Identify discrepancies or missing information and escalate as needed.
- Perform validation activities following established procedures.
- Maintain clear documentation of updates and checks.
- Coordinate with laboratory, clinical, and business teams to maintain accurate records.
- Support system updates and workflow changes.
- Track recurring issues to support process improvement.
- Verify completion of scheduled data processes.
- Write basic SQL queries to retrieve, validate, and investigate data for operational support.
- Prepare reports to support data quality and business requirements.
- Handle PHI in accordance with PHIPA, ensuring confidentiality and audit readiness.
Experience:
- Experience with data entry or administrative data support.
- Proficiency in Microsoft Excel (sorting, filtering, basic validation).
- Experience maintaining structured documentation.
- Exposure to data validation or information management processes.
- Familiar with T-SQL and Microsoft SQL Server tools (i.e. SSMS, SSRS)
- Experience in a laboratory, clinical, or healthcare setting, or familiarity with an LIS, is an asset.
- Familiarity with PHIPA and PHI handling best practices is an asset.
Education:
- Completed or currently pursuing a college diploma or university degree in Health Information Management, Data Administration, Life Sciences, Business Administration, or a related field.
- New graduates are encouraged to apply.
Key Competencies
- Strong attention to detail and commitment to data quality.
- Strong analytical and problem-solving skills.
- Proactive approach to troubleshooting and issue resolution.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Strong documentation and organizational skills.
- Ability to work across data, reporting, integration, and enterprise systems.
- Strong commitment to data security, privacy, and confidentiality.
- Ability to work independently while collaborating effectively with cross-functional teams.
Why Join Us?
At In-Common Laboratories (ICL), we are dedicated to transforming lives through innovative healthcare and community support services.
- Meaningful mission with real health sector impact.
- Collaborative, supportive executive leadership and work environment.
- Opportunities to make an immediate impact, optimize operations, and expand your expertise.
Selection Process Transparency
- Artificial intelligence is not used to screen, assess, or select applicants.
- This posting is for an existing vacancy.
Equal Opportunity & Accessibility
- ICL is an equal opportunity employer. Accommodation for applicants with disabilities is available upon request.
Apply to: hr@iclabs.ca (Email subject Line: R202610DT)