In-Common Laboratories (ICL) partners with accredited Canadian hospital and specialty labs to deliver accurate, compliant results on time while satisfying sponsor and regulatory requirements. We manage everything from custom requisitions and specimen logistics to secure result reporting through our online portal or fax.
Whether you are conducting clinical research, biomarker studies, or investigator-initiated projects, ICL’s research team offers the laboratory support essential for smooth specimen handling and timely, reliable reporting.
Contact our research team at research@iclabs.ca to discuss your project and learn how ICL can support your study’s laboratory requirements.
Resources and Information
Specimen containers must be labelled with the following details:
- The patient’s name or anonymized Participant ID. These details must match the accompanying requisition.
- Date of birth. These details must match the accompanying requisition.
- Date and time of specimen collection.
- When submitting a specimen in a container other than the tube used to draw the sample, the specimen type must also be indicated on the specimen collection container.
All clinical trial and research specimens must be sent to ICL with an accompanying custom ICL requisition. This document will be created by the ICL team and issued to you for use for your project. Each requisition must be completed in full, and include the following details:
- Ordering Client Account Name (pre-filled by ICL)
- Ordering Client Account Number (pre-filled by ICL)
- Name of the authorized personnel ordering the laboratory testing
- Patient/participant information (name/ID, gender identify, date of birth)
- Test requested (ICL test name and ICL test ID) (pre-filled by ICL)
- Date and time of specimen collection
- Source and type of specimen
Packaging for your specimens must meet Federal Regulations for Transportation of Dangerous Goods. Your order will be cancelled if leakage is detected.
If you require information regarding appropriate transportation boxes for use, please contact ICL’s Client Care team at info@iclabs.ca.
Other clinical or administrative information may be required, as requested by the ICL team member overseeing your project.
Please ship your specimens to:
In-Common Laboratories
57 Gervais Drive
North York, ON M3C 1Z2
Telephone: 416-422-3000
Specimens must be delivered between Monday to Friday, 8:30 a.m. to 4:30 p.m. EST, except for statutory holidays.
Please note: Depending on the unique circumstances surrounding your project, we may request an alternative shipping schedule for your specimens. This will be shared with you during the project review process. If you are an existing ICL clinical trials/research client, please consult your statement of work for shipping details unique to your project.
Patient results can be obtained via fax or through ICL’s online Results Portal. The reporting method for your project will be determined during the project set-up process and will be indicated on the provided statement of work. Turnaround times for required testing will also be indicated on your statement of work.
Reports for testing will be available within the indicated turnaround times.
If you are missing a patient report, please email research@iclabs.ca. Please be sure to include the client ID, the client name/account, the patient’s name and the collection date.
Reports for testing will be available within the turnaround time indicated on your statement of work.
The reporting method is also indicated on your statement of work. Reports will be faxed to the authorized number and/or will be available to authorized users through the ICL Results Portal.